The giant is offering free and unlimited support for issues related to the deployment and usage of pre-released versions of IE8. Although the official help and support is currently focused on Windows Internet Explorer 8 Beta 2 (All Languages), Microsoft does emphasize that pre-released versions of the browser are in fact supported, and not just the second Beta. Up to this point in time the company has promised to support development milestones of IE8 until March 31, 2009. “Free unlimited installation and usage support is available for Internet Explorer 8 pre-released versions, but only for North America English customers. This support for Internet Explorer 8 pre-released versions is valid until March 31st, 2009. Advanced issues are not supported. Advanced issues include, but are not limited to, problems that are associated with software and hardware development, domain connectivity, server-based technologies, Web site development, and business-critical systems,” the message on the page reads, as you can very well see from the adjacent image.
The initial deadline for the IE8 pre-RTW support cut-off date was November 1, 2008. In mid-November, Microsoft pushed the date forward to December 31, 2008. Furthermore, just ahead of the start of 2009, support for IE8 pre-RTW was extended until the end of March 2009.
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However, one crucial aspect has to be taken into consideration. Between March 18 – 20, 2009, Microsoft will hold its MIX09 web-centric conference in Las Vegas. Last year, at MIX08 the Redmond company introduced Internet Explorer 8 Beta 1. This year, MIX09 could be synonymous with the RTW of Internet Explorer 8. Earlier this month I contacted Microsoft in relation to its plans for IE8.
“In regard to your questions, we will release one more public update of Internet Explorer 8 in the first quarter of 2009, and then follow that up with the final release. Our timeline is driven by the quality of the product. Microsoft is deliberate in our approach to releasing new products and we feel a strong obligation to our customers to do so in a responsible manner that ensures they are getting the safest, most reliable product possible,” a Microsoft spokesperson stated for Softpedia. (Jack - thanks for the heads up on this one)
For the time being, Internet Explorer 8 (IE8) Beta 2 is available for download here.
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